Complaints & Feedback Policy

We value all feedback and view complaints as an opportunity to improve our services.

How to Make a Complaint

You can make a complaint by contacting us via: ss@elderlybloomcare.co.uk

Phone: +447359 379216

We aim to acknowledge all complaints within 2 working days and resolve them within 10 working days wherever possible.

If you remain unsatisfied, you may contact the Care Quality Commission (CQC) at:

Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA